German Customer Support

  • Customer Service - General
  • Lisbon, Portugal
  • Language: Dutch

CareersinPortugal.eu

  1. Status

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Company profile

Our client is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction.

They are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards.

For various projects across their offices in Portugal, the company is looking to attract fluent German speakers.

The job

• Support the customer before, during and after purchase;
• Assistance with concerns regarding payment transactions and shipping;
• Assistance with concerns a broad range of customer accounts issues;
• Mostly written communication with end users, so your written skills are essential.

We ask

• Fluent level of written and verbal communication skills in German;
• Good computer and Internet skills;
• Good / elegant writing style;
• Demonstrates sympathy and empathy;
• Excellent communication skills, interpersonal skills and team spirit;
• Flexibility and resilience;
• Experience in telephone customer service / call center environment (preferred).

Work permission:

Yes, I am a national of a EU/EEA country

We offer

• Excellent work opportunity in a leading multinational company;
• International career in a multicultural environment;
• Possibility of cooperation with leaders in various industries;
• Stable work and career progression;
• Long-term development opportunities;
• Private health insurance after 6 months of employment;
• Accommodation in a room in a Teleperformance owned apartment;
• Initial flight expenses refund;
• Free annual flight to country of origin (within EU);
• Free Portuguese language courses, water sport activities, soft trekking and much more!



Shortlisted candidates (applications that show evidence for native language skills, cover other requirements and EU/EEA nationality or work permit) will be contacted via e-mail within 2 working days. If your CV covers the requirements and you do not receive an e-mail from us, please message us on our facebook page: CareersInEurope to check your application status.

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