Global customer service operator with offices in several Bulgarian cities as in other countries is looking for people for the German team in Sofia.
•Responsible for providing an excellent customer care service to the clients of the airline company – via phone and email;
•Assisting customers with reservations, flight changes in a polite and professional manner;
•Providing information about flight details, destinations, cost and fees, etc.
•Fluency in both German and English – B2H/C1;
•Previous experience in a travel agency, airline reservations or similar role will be considered as an advantage;
•Good communication and organization skills;
•Ability to work on flexible shifts.
Yes, I am a national of a EU/EEA country
A competitive start salary with social benefits package that includes; health & life insurance, food voucher, transportation allowance and compliment card. #CustomerService Training, career opportunities,
team building activities, recognition and rewards programs.
Our client will only consider applicants with the nationality of one of the EU/EEA countries, and NOT in need of work permit to be arranged. If you need a work permit since you do not have a EU/EEA nationality, it is unfortunately not useful to apply. Thanks for understanding