Gaming Support Consultant – Russian

  • Customer Service - General
  • Bulgaria, Sofia
  • Language: Russian

  1. Status

On hold

Company profile

If you are looking for an interesting and challenging job, if you would like to be part of a team of young and enthusiastic professionals who work in a friendly and informal environment and enjoy your job, if you would like to become part of a fascinating world, profit from this excellent proposal!

We are looking for Russian speakers to join the team that supports multi-player games for mobile phones.

The job

  • Responsible for delivering support that results in a positive customer experience
  • Identify and analyze player`s needs in order to create the best resolution
  • Work pro-actively to ensure potential issues are escalated appropriately
  • Stay curious and impact the improvement of the customers support process

We ask

  • Proficiency in Russian – B2 / C1
  • Good command of English – B1 / B2
  • Excellent listening and communication skills, both written and verbal
  • Passion for video gaming
  • Experience of working in a customer-centric environment is a plus
  • Ability to work on flexible schedule – Mon-Sun 6:00-15:00/15:00-00:00

Our client will only consider applicants with the nationality of one of the EU/EEA countries, and NOT in need of work permit to be arranged.

Work permission:

Yes, I am a national of a EU/EEA country, I have general work permission for the country of the vacancy I applied for

We offer

  • A competitive salary, with great benefits;
  • Many attractive secondary benefits like health insurance from day 1, food vouchers and a great atmosphere;
  • An open-minded management team that promotes innovation, personal development and professional growth through constant training and upgrading programs;
  • The opportunity to work with the latest technologies;
  • An exciting and innovative multinational business environment;
  • Lots of Fun!

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